FAQ

  • We are not an online travel agency. We work directly with our clients and offer ultra customized service. This means we get to know each one personally, making note of preferences, tastes and any special needs. We come to have a shorthand with our clients, and the ease of booking travel with an advisor who knows the ins and outs of your travel needs becomes a luxury that is not easily duplicated. We also work directly with our hotel and travel suppliers, forging close relationships with Dir of Sales, General Managers and Guest Relations teams. This give us an insider’s knowledge and edge into property specifics, as well as being able to provide true VIP service. Amex has become an 3rd party OTA of Expedia and is often not able to service bookings on a personalized level.

  • Yes, we are able to book premium economy, business and first class fares. Please enquire about more complex itineraries.

  • We do not work directly with Airbnb or Vrbo. However we can still book houses and villas for you through our many preferred partners.

  • Yes, we are able to accommodate group travel.

  • We handle all aspects of hotel, villa or yacht bookings, booking tours, activities and transportation. We can also make restaurant or event reservations if they are in our preferred network. And of course, we are always happy to make recommedations and often do. We also put you in direct contact with VIP Guest Services or Concierge so that they may assist with any other types of requests.